Privacy Policy

                                                                       CLEANOVA PRO SERVICES LLC
                                                                                  PRIVACY POLICY

Effective Date: May 1, 2026

Cleanova Pro Services LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, services, communications, and customer interactions.

1. INFORMATION WE COLLECT

We may collect the following information from customers and website visitors:

• Name

• Phone number

• Email address

• Service address

• Billing information

• Appointment details

• Communications submitted through forms, calls, texts, or emails

• Website usage information such as browser type, IP address, and cookies

2. HOW WE USE INFORMATION

We use collected information to:

• Schedule and provide cleaning services

• Respond to inquiries and customer support requests

• Process payments

• Send appointment confirmations and updates

• Improve our services and website performance

• Maintain business and legal records

• Comply with applicable laws and regulations

3. INFORMATION SHARING

Cleanova Pro Services LLC does not sell customer personal information.

We may share information only with:

• Payment processors

• Service providers assisting business operations

• Insurance providers when required

• Government agencies or law enforcement when legally required

All third parties are expected to maintain reasonable confidentiality and security standards.

4. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect customer information from unauthorized access, disclosure, or misuse. However, no online transmission or storage system can be guaranteed 100% secure.

5. COOKIES & WEBSITE ANALYTICS

Our website may use cookies and analytics tools to improve user experience and monitor website traffic. Users may disable cookies through browser settings.

6. CUSTOMER RIGHTS

Virginia residents may request access to certain personal information we maintain about them and may request corrections or deletion where legally applicable.

To submit a privacy-related request, contact us using the information below.

7. CHILDREN’S PRIVACY

Our services and website are not directed toward children under 13 years old. We do not knowingly collect personal information from children.

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

9. RECORD RETENTION

We retain customer information only as long as reasonably necessary for business, legal, tax, insurance, and operational purposes.

10. POLICY CHANGES

Cleanova Pro Services LLC may update this Privacy Policy at any time. Updated versions will be posted on our website with the revised effective date.

11. CONTACT INFORMATION

Cleanova Pro Services LLC
Website: cleanovaproservices.com
Email: proservicescleanova@gmail.com
Phone: 571-571-6151

By using our website or services, you agree to this Privacy Policy.